Terms of service
Terms of Service
Last updated: July 8, 2026
Welcome to NTURABOV.
By visiting our website or purchasing from our store, you agree to the following Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
You may not use our products or website for any illegal or unauthorized purpose.
2. Products
NTURABOV sells pet-related products, including dog calming hoodies and similar accessories.
Product images, descriptions, colors, sizing, and features are provided as accurately as possible. However, slight differences may occur due to screen settings, lighting, manufacturing variations, or product updates.
3. Product Use Disclaimer
Our products are designed to help support comfort and reduce exposure to stressful sounds or situations for pets. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
If your pet has severe anxiety, injury, ear problems, skin irritation, or any medical condition, please consult a veterinarian.
4. Orders
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, inventory issues, payment issues, or shipping restrictions.
After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of the order until payment and fulfillment are confirmed.
5. Pricing and Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to change prices, discounts, shipping fees, or product availability at any time without prior notice.
6. Shipping
We currently ship to the United States and Canada where service is available.
Shipping times are estimates and are not guaranteed. Delays may occur due to carriers, fulfillment providers, weather, customs, holidays, or other circumstances beyond our control.
7. Returns and Refunds
All sales are final. We do not accept returns, exchanges, or refunds except in limited cases involving damaged, defective, wrong, or lost items, as described in our Return & Refund Policy.
8. Accuracy of Information
We try to keep all information on our website accurate and up to date, but we do not guarantee that all product descriptions, prices, shipping information, or availability are error-free.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.
9. Third-Party Services
Our store may use third-party services such as Shopify, payment processors, fulfillment providers, shipping carriers, analytics tools, and advertising platforms.
We are not responsible for the actions, errors, delays, or policies of third-party service providers.
10. Marketing Communications
By subscribing to our email list or providing consent, you agree to receive marketing emails from NTURABOV. You may unsubscribe at any time using the unsubscribe link in our emails.
11. Limitation of Liability
To the maximum extent permitted by law, NTURABOV is not responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
12. Prohibited Uses
You may not use our website or products:
- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To upload malware, spam, or harmful code
- To attempt fraud or unauthorized transactions
13. Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date.
14. Contact Us
For questions about these Terms, contact us at:
NTURABOV
Email: nijat.turabli@gmail.com